Medical language concordance & patient outcomes

Subtopic: Difference in outcomes with medical interpretation vs. language concordance
Subtopic: Patient satisfaction
Subtopic: Patient clinical outcomes / Quality of care metrics
  1. Allison, A. & K. Hardin (2019). Missed opportunities to build rapport: A pragmalinguistic analysis of interpreted medical conversations with Spanish-speaking patients. Healthcare Communication, 1-8. 10.1080/10410236.2019.1567446.
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  3. Fernández A, Quan J, Moffet H, Parker MM, Schillinger D, Karter AJ. Adherence to Newly Prescribed Diabetes Medications Among Insured Latino and White Patients with Diabetes. JAMA Intern Med. 2017 Mar 1;177(3):371-379.
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  5. Hsieh, E. (2016). Bilingual health communication: Working with interpreters in cross-cultural care. New York, NY: Routledge.
  6. Jacobs EA, Sadowski LS, Rathouz PJ. The impact of an enhanced interpreter service intervention on hospital costs and patient satisfaction. J Gen Intern Med. 2007;22 Suppl 2:306-311.
  7. Jaramillo J, Snyder E, Dunlap JL, Wright R, Mendoza F, Bruzoni M. The Hispanic Clinic for Pediatric Surgery: A model to improve parent-provider communication for Hispanic pediatric surgery patients. J Pediatr Surg. 2016 Apr;51(4):670-4.
  8. National Council on Interpreting in Health Care. https://www.ncihc.org
  9. Magaña, D & Matlock, T. (2018). How Spanish speakers use metaphor to describe their experiences with cancer. Discourse & Communication 12(6), 627-644.
  10. Ngo-Metzger Q, Sorkin DH, Phillips RS, et al. Providing high-quality care for limited English proficient patients: the importance of language concordance and interpreter use. J Gen Intern Med. 2007 Nov;22 Suppl 2:324-30.
  11. Ortega P. Spanish Language Concordance in Medical Care: A Multifaceted Challenge and Call to Action. Acad Med. 2018 Sep;93(9):1276-1280. doi: 10.1097/ACM.0000000000002307.
  12. Parker MM, Fernández A, Moffet HH, Grant RW, Torreblanca A, Karter AJ. Association of Patient-Physician Language Concordance and Glycemic Control for Limited-English Proficiency Latinos With Type 2 Diabetes. JAMA Intern Med. 2017 Mar 1;177(3):380-387.
  13. Pérez-Stable, Eliseo J., Anna Nápoles-Springer, and José M. Miramontes. (1997). “The Effects of Ethnicity and Language on Medical Outcomes of Patients with Hypertension or Diabetes.” Medical Care 35.12: 1212–19.

  14. Lopez Vera, A., Thomas, K., Trinh, C. et al. A Case Study of the Impact of Language Concordance on Patient Care, Satisfaction, and Comfort with Sharing Sensitive Information During Medical Care. J Immigrant Minority Health (2023). https://doi.org/10.1007/s10903-023-01463-8